Global Reach, Local Presence
With terminals and offices across Europe and the Americas, our dedicated teams are ready to support your storage and logistics requirements.
Customer Support
Our customer service team provides dedicated support for terminal operations, booking inquiries, and general assistance.
Commercial Inquiries
Connect with our commercial team for storage solutions, pricing, and partnership opportunities across our global network.
Emergency Contacts
24/7 emergency response teams available for urgent operational matters and safety concerns at all our terminals.
Global & Regional Offices
Connect with our teams across key global regions
Global Headquarters
Administrative & CorporateAddress
Kapelstraat 99
2910 Essen, Belgium
General Inquiries
+32460204839
info@pippashipping.com
Business Hours
Mon-Fri 8:00-18:00 CET
European Operations Center
Rotterdam, NetherlandsAddress
Moezelweg 151 Europoort
Rotterdam 3198LS
Netherlands
Operations Desk
+31 970 102 65113
operations.eu@pippashipping.com
24/7 Operations
Always Available
Americas Headquarters
Houston, Texas USAAddress
111 East Loop North Houston
Houston, TX 77029
United States
Commercial Office
+1 940-440-7009
houston@pippashipping.com
Business Hours
Mon-Fri 8:00-17:00 CST
Contact Our Team
Complete the form below and our dedicated team will respond to your inquiry within one business day.
Emergency Contacts
For urgent operational matters or safety concerns:
24/7 Emergency Line: +32460204839
Email: emergency@pippashipping.com
Department Contacts
Connect directly with our specialized teams for specific inquiries
Operations & Terminal Support
For operational inquiries, terminal access, and scheduling
operations@pippashipping.com
Commercial & Business Development
For storage solutions, pricing, and partnership opportunities
commercial@pippashipping.com
Energy Transition Team
For hydrogen, CO₂, battery storage, and sustainable fuel projects
energy@pippashipping.com
HSEQ & Compliance
For safety, environmental, and regulatory compliance matters
hseq@pippashipping.com
Human Resources
For career opportunities, recruitment, and employee relations
careers@pippashipping.com
Media & Communications
For press inquiries, media requests, and company information
press@pippashipping.com
Global Headquarters Location
Parking Information
Visitor parking available at the main entrance. Please register at reception upon arrival.
Public Transport
10-minute walk from Essen Railway Station. Bus lines 290 and 295 stop nearby.
Airport Access
30 minutes from Antwerp International Airport. 45 minutes from Brussels Airport.
Frequently Asked Questions
Find quick answers to common questions about contacting Pippa Shipping
What is your typical response time for inquiries?
We aim to respond to all inquiries within 24 hours during business days. For urgent operational matters, our 24/7 emergency line provides immediate assistance.
Do I need to schedule terminal visits in advance?
Yes, all terminal visits must be scheduled in advance for security and safety reasons. Please contact our operations team at least 48 hours before your intended visit.
What information should I include in my inquiry?
Please include your company details, specific terminal(s) of interest, product types, required capacity, timeline, and any special requirements to help us provide the most accurate response.
Are there language requirements for communication?
Our teams are proficient in English, Dutch, French, German, and Spanish. Documentation can be provided in multiple languages upon request.
How do I request a quote for storage services?
Submit your inquiry through our contact form, select "Commercial Inquiry" as the type, and provide product specifications, quantities, and duration requirements. Our commercial team will prepare a customized quote.